Shipping Policy

Last Updated: May 2026

Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

• Standard Shipping (5–8 business days): $4.99, Free on orders over $50
• Expedited Shipping (2–3 business days): $12.99
• Overnight Shipping (1 business day): $24.99

Shipping Carriers

We ship using USPS, UPS, and FedEx. The carrier used for your order will be noted in your shipping confirmation email.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.

Shipping Restrictions

Currently we ship to all 50 U.S. states and territories. We do not ship to P.O. boxes for expedited or overnight orders.

Lost or Stolen Packages

LUMEAL CALIFORNIA is not responsible for lost or stolen packages once they are confirmed delivered by the carrier. If your package shows as delivered but you haven't received it, please check with neighbors and contact your local post office. Then reach out to us at support@lumealcalifornia.com or call +1 (415) 854-5398 and we'll do our best to assist you.

Damaged Packages

If your order arrives damaged, please email us within 48 hours of delivery with photos of the damage. We will send a replacement or issue a full refund.